WAEC apologises over WASSCE result checking portal downtime

The West African Examinations Council (WAEC) following the downtime of the WASSCE result checking portal https://eresults.wacgh.org has rendered an apology to candidates and members of the general public.

The Council in a post sighted by EducationWeb.com.gh said a technical hitch on their system caused the Friday, December 10, 2021 outage of the results portal leading to changes in the results of 2021 WASSCE graduates.

“One of the Council’s platforms, https://eresults.waecgh.org used for checking of results experienced a technical hitch on Friday, 10th December 2021 between 4.45 p.m. and 6.00 p.m,” the spokesperson for WAEC said on Saturday.

WAEC said the unfortunate incident resulted in subjects that originally had Grade B3 with the interpretation, GOOD being changed to Grade A1 with the interpretation GOOD still showing, clearly indicating an error.

“The system has been shut down and the problem resolved. The public is assured that our Results Database is secure and intact. WAEC sincerely apologises to members of the public for the anxiety and inconvenience caused,” it added.

A staff of the Examinations Council today told EducationWeb his outfit is also working to resolve the warning ‘invalid pin’ at the result checking portal for candidates who purchased the result checker pin through *944# short code.

How to check your 2021 WASSCE for School result at eresults.waecgh.org

1. Purchase a result checker from WAEC by dialling the shortcode *944# on your mobile phone.

2. Log onto the result checking portal at https://eresults.waecgh.or g

3. Enter your Index Number

4. Re-enter your Index Number to confirm it is correct.

5. Select Examination type (e.g WASSCE School)

6. Select the year of Examination (e.g 2021)

7. Enter Serial number (e.g 180000000001)

8. Enter Pin (e.g A1B2C3D4E5F9)

9. Click on the captcha

10. Click on Submit and wait for the popup window to display your results. This may take some minutes but please wait.

Please do not hesitate to send an email to https://helpdesk.waecgh.org/ for immediate assistance and support if in case you encounter difficulties in checking your results and be wary of fraudsters who promise to upgrade the result.